Any opinions on Gulliver's Travel in Memphis, TN?
i have booked trips before, and everything worked weel, the last trip it cost me and my partner extra money , theyn were supposed to get our money back, i called numerous times, went to the office on poplar several times, and they kept giving me the run around , and its beena year. not good. for the bussiness. they told me i had insurance and they could get our money back, now everyone i call and speak to there, give me the same answer, that someone else is working on it what can be done about this, i will not give them my bussiness again. it is so unfair concern Cruise Travel - 2 Answers
Random Answers, Critics, Comments, Opinions :
1 :
Was there a particular wholesale supplier that they booked this vacations through such as Apple Vacations? If so you may find it in your best interest to contact them directly. If you know who the travel insurace provider is you may also contact them. Check all your documents. I am not sure the details of the extra charges but if you agreed to the charges when you checked out it is unlikely you will be able to get any refund. In the future review all your documents and ask if there will be any additional charges at check in and review all charges prior to check out. If you have any issues ask to see the manager to have it rectified or at the very least explained to you. I know from experieve that taxes and fees variy from hotel to hotel, country to country and we do our best to tell our customers what they are paying for but unfortunatly things like this can fall through the cracks. I hope it all works out for you and I hope my answer helps. BC Travel Company
2 :
go to www.bestway2gotravel for the best info
i have booked trips before, and everything worked weel, the last trip it cost me and my partner extra money , theyn were supposed to get our money back, i called numerous times, went to the office on poplar several times, and they kept giving me the run around , and its beena year. not good. for the bussiness. they told me i had insurance and they could get our money back, now everyone i call and speak to there, give me the same answer, that someone else is working on it what can be done about this, i will not give them my bussiness again. it is so unfair concern Cruise Travel - 2 Answers
Random Answers, Critics, Comments, Opinions :
1 :
Was there a particular wholesale supplier that they booked this vacations through such as Apple Vacations? If so you may find it in your best interest to contact them directly. If you know who the travel insurace provider is you may also contact them. Check all your documents. I am not sure the details of the extra charges but if you agreed to the charges when you checked out it is unlikely you will be able to get any refund. In the future review all your documents and ask if there will be any additional charges at check in and review all charges prior to check out. If you have any issues ask to see the manager to have it rectified or at the very least explained to you. I know from experieve that taxes and fees variy from hotel to hotel, country to country and we do our best to tell our customers what they are paying for but unfortunatly things like this can fall through the cracks. I hope it all works out for you and I hope my answer helps. BC Travel Company
2 :
go to www.bestway2gotravel for the best info
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